REFUND POLICY

We want you to feel confident when shopping with us. This Refund Policy explains how returns, refunds, and related requests are handled.

Return Window
You may request a return within 60 days after delivery. To begin a return, please contact us through the Contact Us page on our website. Our email address is available on the Contact Us page.

Return Conditions
To be eligible for a return, items should be unworn, unwashed, unused, and in their original condition with original tags, packaging, and any included accessories. Items that show signs of wear, damage, alteration, perfume, deodorant, makeup, or washing may not be eligible.

Swimwear must have the hygiene liner intact and be in clean, unused condition. Fragrance must be unused and in its original packaging with any seals intact where applicable. Accessories should be returned in their original condition and packaging.

Items That May Not Be Eligible
Certain items may not be eligible for return for hygiene, safety, or product integrity reasons. This may include used swimwear, opened fragrance, worn accessories, final sale items, gift cards, and personalized or intimate products. If you are unsure about an item, please contact us through the Contact Us page before sending a return.

How to Start a Return
To start a return, please contact us through the Contact Us page. Include your order number, the item you wish to return, and the reason for the return. Our team will provide return instructions. Please do not send items without contacting us first.

Refund Timing
After we receive and inspect your return, approved refunds are processed within 5 to 10 days. Refunds are issued in USD to the original payment method when possible. If the original payment method is unavailable, we may provide an alternative refund solution.

Refund Method
Refunds are generally returned to the original payment method. Processing times after we issue the refund may depend on your payment provider. All refund amounts are handled in USD.

Exchanges
If you would like a different size, color, or style, please contact us through the Contact Us page. Exchanges may be available depending on inventory. If an exchange is not available, you may return the eligible item for a refund and place a new order.

Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us through the Contact Us page as soon as possible. Include your order number, a description of the issue, and photos if helpful. We will review the situation and provide a suitable solution, which may include a replacement, correction, or refund.

Return Shipping
Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or incorrect. We recommend using a trackable shipping method for returns. We are not responsible for returns that are lost or damaged during transit.

Order Cancellation
If you need to cancel an order, please contact us through the Contact Us page as soon as possible. Orders are processed within 1 to 3 days, and cancellation may not be possible once processing or shipping has begun.

Contact Us
For all return and refund questions, please contact us through the Contact Us page on our website. Our email address is available on the Contact Us page.