SHIPPING POLICY
This Shipping Policy explains how orders are processed, shipped, and delivered. We aim to keep shipping clear, simple, and dependable.
Order Processing
Orders are processed within 1 to 3 days. During busy periods, processing may take slightly longer. Once your order is processed, it is prepared for shipment and handed to the shipping carrier.
Delivery Estimates
Estimated delivery is 6 to 12 days after processing for all orders. We do not separate delivery estimates by region. All orders follow the same estimated delivery window. Delivery estimates are not guarantees and may be affected by carrier delays, weather, address issues, or other circumstances beyond our control.
Expedited Shipping
Expedited shipping is available for eligible orders. When you select an expedited option at checkout, the applicable delivery estimate will be shown. Eligibility and availability may vary by order, product, and destination.
Free Shipping
All items ship free. No minimum order value is required. The shipping method available for your order will be shown at checkout.
Currency
All prices, transactions, and refunds are handled in USD.
Tracking
When tracking is available, we will provide tracking information after your order ships. Tracking updates may take time to appear. If you have questions about tracking, please contact us through the Contact Us page on our website. Our email address is available on the Contact Us page.
Address Accuracy
Please ensure your shipping address is complete and accurate at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses. If you notice an address issue after ordering, please contact us through the Contact Us page as soon as possible. Address changes may not be possible after processing or shipping.
Delivery Delays
Delivery delays may occur due to carrier issues, weather, high order volume, or other events beyond our control. We appreciate your patience and will help where possible. If your order appears delayed, please contact us through the Contact Us page.
Order Changes and Cancellation
If you need to change or cancel your order, please contact us through the Contact Us page as soon as possible. Orders are processed within 1 to 3 days, and changes may not be possible once processing or shipping has begun.
Lost or Stolen Packages
If tracking shows your order as delivered but you cannot locate it, please check with neighbors, building management, and the carrier. If you still need help, please contact us through the Contact Us page. We will review the situation and provide guidance based on the available information.
Contact Us
For all shipping questions, please contact us through the Contact Us page on our website. Our email address is available on the Contact Us page.